Site Reliability Engineer

What you can expect

Part of the Network Automation team, this role supports delivering systems and tools to ensure performance, availability, and security for Zoom's data center networks.

About the Team

We seek an engineer to join the Network Automation team, focusing on creating and maintaining tools for high-performance networks across Zoom’s global data centers. These tools are essential for infrastructure, requiring collaboration with various teams to ensure effective data center management. The ideal candidate is motivated, goal-driven, and team-oriented, with experience in networking, coding, and system infrastructure. Responsibilities include developing new tools and overseeing current infrastructure to enhance operational efficiency and reliability.

Responsibilities:

• Develop new and maintain existing tooling, APIs, and CI/CD pipelines that help manage Zoom's data center networks.

• Work extensively in infrastructure as code frameworks to manage network and monitoring configurations.

• Partner with network and data center engineers to implement new features and changes to our systems.

• Develop and publish metrics and dashboards showing the health of our network and the automation tools.

• Identify and troubleshoot system and tooling failures to ensure reliable performance of Zoom's networks.

• Participate in an on-call rotation.

What we’re looking for

• 2-5 years experience in development with programming languages such as Python and Go.

• Have experience in CI/CD pipeline development and management, e.g. Jenkins, GitLab runners, Azure DevOps.

• 2-5 years of experience with Linux administration and scripting.

• Have experience with network monitoring tools or suites such as Grafana, Prometheus, Solarwinds, Zabbix, Nagios, etc…

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.