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Zoom Contact Center - Sales Specialist

Zoom

Zoom

Sales & Business Development
Georgia, USA · Remote
USD 174,500-389,400 / year + Equity
Posted on Mar 19, 2026

Zoom Contact Center - Sales Specialist

Sales

Zoom Contact Center - Sales Specialist

  • R18322
  • Remote, Georgia, United States
  • Remote, North Carolina, United States
  • Remote, Texas, United States
  • Sales
  • Full time
What you can expect


We are looking for a talented Enterprise Account Executive with deep expertise in Contact Center solutions for our Southeast Territory. The ideal candidate brings a strong understanding of industry best practices, a deep understanding of Contact Center sales and thrives in a collaborative sales environment. You will work closely with our direct Enterprise Account Executives to identify new opportunities, expand our footprint within existing accounts, and grow the sales funnel.


Your primary focus will be to drive revenue growth by partnering on upsell strategies, influencing deal closures, and managing pipeline development within your assigned territory.


About the Team


The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.


Responsibilities
  • Partner with Zoom Enterprise Account Executives to qualify leads, conduct needs assessments, and align resources effectively
  • Deliver impactful presentations and proposals; lead client engagements including Quarterly Business Reviews
  • Leverage solution-selling and value-based strategies to guide deals through the entire sales cycle
  • Expand business within existing accounts and manage complex sales campaigns
  • Collaborate on go-to-market strategies with internal teams, alliance partners, and channel partners
  • Forecast sales performance, identify market trends, and recommend actionable solutions
  • Act as a subject matter expert in Contact Center solutions and sales enablement


What we’re looking for
  • 8+ years of Enterprise-level Contact Center Sales experience
  • Proven ability to lead and close complex, strategic sales cycles
  • Proven track record of success with large enterprise accounts
  • Strong experience in sales enablement—training others on product offerings, sales tools, and go-to-market strategies
  • Proficiency with CRM tools and sales reporting systems
  • Willingness and ability to travel as required
  • Ability to work well with a large extended team

Salary Range or On Target Earnings:

Minimum:

$174,500.00

Maximum:

$389,400.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

04/04/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.


Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.


If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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Fraudulent Employment Offers

Zoom is aware of scams that involve fake Zoom job listings posted on third-party sites. Responding applicants are contacted primarily over email, InMail and/or chat applications by people impersonating Zoom employees. Eventually a fake offer letter is sent in exchange for personal identification information as part of a fake new-hire screening process.

Please be advised that these offers, communications and impersonations are illegitimate and fraudulent. All communication with Zoom employees come from a “@zoom.us” email address. Zoom job applicants complete an interview process including in-person (on Zoom) meetings and phone calls. Our process also requires you to create an account with our applicant tracking system, Workday.

Zoom will never ask for your personally identifying information during the interview process or ask you to pay money or purchase equipment. If you have received a message from Zoom that appears suspicious, please contact us here.

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