DevOps Engineer

What you can expect

As a DevOps Engineer on the ECS platform team, you will maintain and enhance the infrastructure powering seamless virtual experiences for millions of users worldwide. You'll be responsible for ensuring 24/7 platform availability, implementing robust monitoring solutions, and driving operational excellence across our cloud-native infrastructure.

About the Team

Engineering Operations is the backbone of Zoom Email, Calendar and Scheduler reliability and performance. Our team manages the entire platform infrastructure, employing cutting-edge operational strategies and monitoring frameworks to guarantee stability, security, and scalability. We're a collaborative group of engineers passionate about building resilient systems that enable effortless global connectivity.

What we’re looking for

• Hold a Bachelor's in Computer Science, Engineering, or related technical field.

• Demonstrate 3+ years of hands-on experience in DevOps, Site Reliability Engineering, or Production Operations roles.

• Apply proven expertise with CI/CD tools and methodologies (e.g., Jenkins, GitLab CI, GitHub Actions).

• Deploy, manage, and troubleshoot MySQL and Redis databases in production environments.

• Possess expertise of Kubernetes container orchestration, particularly AWS EKS.

• Utilize hands-on experience with cloud platforms: AWS, and/or Oracle Cloud Infrastructure (OCI).

• Demonstrate proficiency in scripting languages including Python and Shell.

• Apply analytical and troubleshooting skills with ability to diagnose complex system issues.

• Communicate effectively in written and verbal formats for cross-functional collaboration.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.