Flagship Events Manager

What you can expect

The Flagship Events Manager will lead the planning and execution of Zoomtopia, Zoom’s premier annual event that showcases innovation, customer success, and the future of communication. This role is responsible for delivering a world-class event experience that amplifies Zoom’s brand, engages global audiences, and drives measurable business outcomes.

About the Team

At Zoom, we believe in delivering happiness through connection. As the Flagship Events Manager, you’ll have the opportunity to shape the company’s most visible event, inspire global audiences, and bring Zoom’s mission to life through unforgettable experiences.

Responsibilities

• Leading end-to-end planning and execution of Zoomtopia, including event timeline, budget, logistics, and attendee experience.

• Collaborating cross-functionally with marketing, product, sales, online, and executive teams to align event goals with company priorities.

• Managing external partners and vendors, including content agencies, creative teams, production partners, and logistics providers, ensuring seamless delivery and high-quality execution.

• Leading event operations, ensuring seamless coordination across logistics, registration, promotion, production, and on-site execution.

• Overseeing event budget and timelines, ensuring efficient resource allocation and adherence to financial targets.

• Developing and implement attendee engagement strategies, both in-person and virtual, to maximize participation and satisfaction.

• Measuring and analyzing event performance, providing post-event insights and recommendations to elevate Zoomtopia’s impact.

What we’re looking for

• 10+ years of experience in event execution, experiential marketing, or large-scale conference operations.

• Have proven success leading high-profile corporate or customer events with thousands of attendees (in-person or hybrid).

• Possess good project management and stakeholder communication skills.

• Have experience managing cross-functional teams and external agencies in an ever-changing environment.

• Have deep understanding of brand experience, event production, and audience engagement best practices.

• Have proficiency with event management tools, budget tracking, and performance analytics.

• Possess familiarity with virtual and hybrid event platforms.

• Have proficiency with event management tools, budget tracking, and performance analytics.

• Have experience in technology or SaaS industry events.

• Have a Bachelor’s in Marketing, Communications, Business, or related field.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.