Sales & Business Development

Customer Service

Chiyoda, Tokyo, Japan

Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It has an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.

San Jose, CA, USA

Paris, France

Mumbai, Maharashtra, India

Amsterdam, Netherlands

Tokyo, Japan

Santa Barbara, CA, USA

Singapore

Leawood, KS, USA

Cologne, Germany

Taguig, Metro Manila, Philippines

Beijing, China

London, UK

New York, NY, USA

Denver, CO, USA

Sydney NSW, Australia

West Street / River Street, Boston, MA, USA

Stokes, San Jose, CA, USA

Zoom

Manager, Customer Success, Japan (Tokyo Based)

Maven Ventures focuses on helping consumer startups achieve massive scale, which we define as millions of happy customers who love the product and need to use it every day. If you want to try to make a quick flip to Google or Facebook, Maven Ventures is not for you. If you want to build a lasting, billion-dollar consumer brand that will change the world in a positive way and delight millions of customers, then we would love to hear from you. Here's what comes from partnering with Maven: Up to $500,000 in Seed funding and consideration for follow-on investing. Access to the Maven team: attend regular meetings with the Maven team for access to their expertise and support in the following areas: Consumer growth techniques and customer acquisition Marketing, messaging and PR Product/market fit Recruiting and hiring CEO coaching Exclusive mentor events: free, VIP access to the Hypergrowth Retreat and other events with the Maven mentor network. Professional services: benefit from special Maven connections and introductions to leading tech companies like Apple, Google, Facebook, Twitter, and Amazon. Get access to Maven's vetted list of service professionals to help with PR, messaging, recruiting, technology services, and more. Fundraising advice: we advise and guide founders on all elements of fundraising. Instead of a demo day, we introduce you directly to relevant Maven limited partners and our network of trusted co-investors to close your Seed and subsequent rounds. Kyle and Jim sittign on stage Hypergrowth Retreat Maven founded and hosts the Hypergrowth Retreat, bringing together portfolio companies, promising consumer startups, and the top minds in consumer growth for an immersive day of learning and networking. Retreat speakers know how to take a startup from growth to hypergrowth to billion dollar exit and share practical tips and tactics about consumer growth hacking, viral marketing, and network effects. Presenters at the 2016 Retreat included growth experts from Google, Uber, Sequoia Capital, Facebook, Dropbox, and many more; see what they had to say on our blog. To be the first to hear about our next Hypergrowth Retreat, sign up for updates here.

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Manager, Customer Success, Japan (Tokyo Based)