People Operations Representative

People Operations Representative

What you can expect

As a People Operations Representative, you will play a critical role in ensuring our employees have a positive experience from onboarding to offboarding. You will be responsible for managing HR systems, benefits administration, and employee relations. Your attention to detail and ability to communicate clearly will help us maintain a culture of trust and respect.

About the Team

We support Zoom’s overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.

What we’re looking for

• Have a Bachelors in Human Resources, Business Administration, or related field—or equivalent combination of education, training, and experience.
• 2–5 years of HR experience, with exposure to operations and administration.
• Have familiarity with Workday and ServiceNow systems.
• Have experience in process documentation and improvement skills.
• Have great communication abilities, with talent for translating complex policies into clear, accessible content.
• Have attention to detail and comfort working with data.
• Have adaptability to thrive in a dynamic, evolving environment.
• Be able to work independently while balancing established procedures with sound judgment.
• Have working knowledge of compliance requirements and HR best practices.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.