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Lead Designer for Zoom Revenue Accelerator

What you can expect

Zoom Revenue Accelerator (ZRA) is evolving into a leading Revenue Orchestration platform. The company is hiring a Lead Product Designer to manage core areas of ZRA, collaborate on roadmap planning, and ensure high-quality product execution. The role seeks bold, systems-focused designers with a passion for intuitive, AI-driven SaaS experiences. Responsibilities include establishing design standards and creating scalable solutions through cross-functional teamwork.

About the Team

Zoom Revenue Accelerator (ZRA) is transforming into a prominent Revenue Orchestration platform. The company empowers sellers and revenue leaders to convert interactions into measurable business outcomes. With a focus on innovation, ZRA delivers AI-driven solutions to enhance productivity and decision-making in revenue operations.

Responsibilities

• Designing at Scale - Lead high-impact, mission-critical projects that define the future of ZRA. Own the design strategy and execution end-to-end with emphasis on refined, production-ready visuals 

• Mentoring early-career conversation designers and foster a culture of innovation, collaboration, and continuous improvement 

• Managing complex cross-functional projects spanning multiple time zones 

• Designing and Prototyping using tools like Prompting, Vibe Coding, Cursor, FigmaMake (and other relevant tools) 

• Implementing systems thinking, contributing back to our design systems library 

• Bring excellent communication skills with the ability to articulate positions to influence and work with partners, with new design thinking

What we’re looking for 

• 10 years of product design experience and a user-centered interaction design portfolio, including 2+ years in revenue technology, sales enablement, or related SaaS fields

• Demonstrate managing complex cross-functional projects spanning multiple teams and time zones

• Display excellent communication skills with the ability to articulate design thinking and influence stakeholders

• Lead and execute conversational flows for AI-driven tools (chatbots, IVRs) while advancing NLU and LLM experiences across products

• Show the ability to mentoring early-career conversation designers and foster a culture of innovation, collaboration, and continuous improvement

• Share market trends, user research feedback, and data insights to optimize experiences across platforms

• Display an understanding of language models (NLU and LLM) by combining it with deep conversation design expertise

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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