DevOps Engineer

Thank you

DevOps Engineering - ZP2

What you can expect

You will contribute to building and maintaining the cloud infrastructure supporting our key applications and services, encompassing both commercial and government environments. Your primary focus will be on enhancing efficiency and reliability through automation, utilizing Infrastructure-as-Code (Terraform) and scripting (Python, Go, or Bash) to minimize repetitive tasks. You will partner with Development and QA teams to ensure smooth, secure, and scalable releases via CI/CD pipelines (Jenkins/GitLab CI). This role provides a significant chance to drive automation across Zoom's engineering organization.

About the Team

You'll join the Zoom Phone ZCX web operations team, focused on automating and scaling infrastructure for key services like Zoom Phone and Zoom Contact Center. Our mission centers on high-impact automation to reduce manual work and manage the expansion of our environments, particularly for both commercial and government sectors. We collaborate closely with development engineering and QA teams to streamline deployments and ensure platform stability.

Responsibilities

• Building, maintaining, and supporting AWS-based infrastructure for multiple environments.

• You'll deploy, operate, and troubleshoot Kubernetes clusters.

• Managing infrastructure using Terraform and enforce Infrastructure-as-Code best practices.

• Writing automation scripts and tooling to reduce manual tasks and operational toil.

• Supporting CI/CD pipelines to streamline deployments and testing.

• Collaborating with development and QA teams to ensure smooth releases and reliable environments.

• Monitoring system health, performance, and cost efficiency.

• Participating in occasional incident response and post-mortem reviews.

What we’re looking for

• 3+ years of hands-on DevOps or Cloud Engineering experience

• Need to have background with AWS services (EC2, S3, IAM, VPC, etc.)

• Demonstrate experience with Kubernetes administration and troubleshooting.

• Have solid knowledge of Terraform for Infrastructure as Code.

• Be proficiency in scripting languages (Bash, Python, or Go)

• Possess a familiarity with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI.

• Be comfortable working in a collaborative, hybrid environment (onsite 2 days per week in San Jose)

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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