What you can expect

Do you strongly believe in being a trusted advisor to your sales stakeholders? Are you customer obsessed? If yes, we would love to hear from you. This role requires a balance of strategic planning and agile execution; partnering to design and develop programs, and strong collaboration with our Revenue Organization leadership.

You have a proven track record of building positive relationships across the business and a demonstrated ability to act as a partner and consultant, including possessing the skills to probe for understanding, identify issues and opportunities, and suggest win-win resolutions with cross functional teams. You are data driven, capable of interpreting and optimizing enablement programs based on data insights. You are a strong program manager, with the ability to work on multiple projects at the same time while consistently meeting deadlines. You have excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels. You are passionate about sales, including methodologies and processes, and thrive on helping others succeed.

About the team
The Zoom Enablement Team focuses on empowering users and organisations to effectively utilise Zoom’s communication platform. They provide training, resources, and support to enhance user proficiency, ensure smooth deployment, and drive adoption of Zoom’s features. Their work includes creating educational materials, conducting workshops, and offering personalised assistance to address user needs. As well as optimising workflows, and ensure a seamless experience with Zoom’s tools. This team plays a crucial role in maximising the value and efficiency of Zoom in various professional and educational settings.

What we're looking for

• 5 years experience in sales enablement with a successful track record of developing and delivering training

• 5 years of experience in quota carrying direct, channel or related role

• Deep understanding of UCaaS industry; SaaS sales cycles, sales process, and sales methodologies

• Understand the nuances and fast paced environment of a high growth company

• Design and provide input to Sales Kick Off

• Review and edit localized training materials when required

• Stay abreast of industry trends in learning, selling, technology sales and sales skills

• Conduct pain point analysis with channel and sales leadership to design enablement programs to impact business challenges and break down complex problems in a simplified way

• Training delivery and/or facilitation experience with partners and AEs

• Excellent communication skills, high impact & high energy sales training style, generating and sustaining engagement with your audience

• Strong interpersonal skills; enjoys working with others in a collaborative manner – acting as a team player will be an essential component

• Passion for excellence and high quality in the finished product; attention to detail is critical to success

• Experience with enablement and sales tools including prospecting, CRM, readiness, content management and learning management

• Versed in sales process, prospecting, CRM, content management and learning management systems and sales methodology (Value Selling + MEDDPICC)

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.