Lead Product Manager, Education

What you can expect

As the Lead Product Manager for Education, you will define and drive the strategy for Zoom’s education solutions. Your work will enable millions of educators, students, and administrators to thrive on our AI-first platform. You’ll lead cross-functional initiatives and collaborate closely with engineering, design, and go-to- market teams. Together, you’ll deliver innovative, user-centric experiences across K–12 and Higher Education.

By leveraging AI, video, voice, and Zoom Workplace suite of products, you’ll help shape more engaging and effective learning environments. This high-impact role blends strategic thinking with data-driven decision-making. You’ll also engage directly with customers and education partners to evolve our offerings and

represent Zoom in the broader education community.

About the Team

You’ll be part of a collaborative, mission-driven team that’s passionate about using technology to improve education. We work quickly, support one another, and are deeply committed to solving meaningful problems

for learners and educators around the world. The team values innovation, curiosity, and continuous learning, and your contributions will directly influence how Zoom supports modern teaching and learning on a global scale.

Responsibilities

• Developing and owning the overarching product vision and strategy for Zoom's education offerings
• Creating a roadmap that integrates Zoom’s core capabilities to meet the unique needs of the global education market.
• Driving AI-powered innovation by leveraging Zoom’s AI Companion and emerging technologies to create more personalized, accessible, and impactful learning and teaching experiences.
• Becoming the company’s go-to expert on the EdTech landscape and underlying technologies, including AI, while analyzing competitors and identifying opportunities for differentiation.
• Translating deep user insights into clear product requirements, user stories, and user experiences.
• Partnering closely with engineering, design, and data teams to deliver high-quality, global, and scalable solutions in an agile environment.
• Driving adoption and growth of Zoom products among education users.
• Leading LMS integrations of Zoom products to meet users where they are.

What we’re looking for

• Have 10+ years of product management experience with a proven track record of launching and scaling successful products.
• Have a Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field.
• Demonstrate product management experience with enterprise-grade SaaS or UCaaS platforms, external partnerships, and integrations. Bring experience in the Education Technology (EdTech) sector and a deep understanding of the unique needs of K–12 and/or Higher Education users is advantageous. Bring experience with Learning Management Systems (LMS) like Canvas, Blackboard, Moodle, or D2L.
• Think strategically to craft a long-term vision while managing the details of a complex product roadmap and aligning cross-functional teams to execute effectively
• Communicate exceptionally well, with outstanding written, verbal, and presentation skills that resonate with both technical and non-technical audiences.
• Understand educational privacy and compliance standards such as FERPA, COPPA, and WCAG accessibility is advantageous.
• Leverage user insights and data to guide product decisions and continuously improve the education experience on Zoom.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.