What you can expect​

Zoom is seeking a Small Business Account Executive in Tokyo to develop and maintain the customer in Japan. The ideal candidate must possess excellent communication skill and customer relationship skills. You will work with Small business clients (Employee counts of 1~50) to provide them with the right Zoom platform solutions.

About the team

The Zoom sales team in Tokyo is crucial to the company's success, delivering collaboration solutions globally. They prioritize strategic partnerships and a customer-centric approach to expand Zoom's global presence. Candidates based in Tokyo are sought to report to the team manager in Japan.

Requirements

• 1+ years of Account Executive or outbound sales Experience to upsell/cross-sell

• Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoom info)

• Have a proven record in Sales achievement

• Possess BA/BS or equivalent experience

• Experience with UCaaS or platform sales is a bonus point

• Have business-level of Japanese to communicate with local Japanese customers (English: Have a high motivation to use English in daily even with translation tools)

職務内容

Zoomでは、日本でのお客様の開拓に向け、Small Business Account Executive（東京勤務）を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。主に従業員数1名～50名程度の中小企業や個人事業主のお客様に対して、Zoomのプラットフォームソリューションを提供していただきます。

チームについて

ZoomのAccount Executive Teamは、コミュニケーションをグローバルに提供するZoomに欠かせない存在です。Zoomのグローバル全体での事業拡大に貢献するために、戦略的パートナーシップと顧客中心のアプローチを優先しています。今回は東京勤務ができる方を募集しており、レポートラインは日本にいるチームマネージャーです。

求めるスキル/ご経験

• 1年以上のアカウントエグゼクティブ（営業）またはアウトバウンド営業経験

• 顧客関係管理（CRM）ツールやその他のセールスアプリケーション（OutreachやZoom info）の使用経験

• 現在または過去在籍企業において営業実績をお持ちの方

• BA/BSまたは同等の経験

• UCaaSやプラットフォーム製品の営業経験があれば尚可

• 日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル (英語： 翻訳ツールを使うなどしながらでも、日常的に英語を使うことに抵抗のない方）

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.