What you can expect

We are seeking a dynamic and strategic Partner Program Manager for Products and Technology to join our team. This role is responsible for owning channel partner programs focused on specific products in Zoom’s portfolio or programs targeted at technical personnel within the partner. This includes product programs, partner SE (Sales Engineering) programs, internal use programs, and programs to accelerate technical resources within channel partners. This role will collaborate closely with program teams, internal channel SEs, and partner sales engineering groups. Together you will strategize, design, operationalize, and execute technical programs that drive success for our partners and contribute to overall company growth. The ideal candidate has depth of expertise in developing, deploying and managing comprehensive partner programs with measurable outcomes.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Experience with channel partner models, partner program management, and partner development in SaaS industry, preferably in UCaaS/CCaaS.

• Experience of working in channel programs across multiple geographies

• Experience gathering, integrating, and delivering outcomes based upon stakeholder feedback.

• Experience in channel development in a high-growth, enterprise SaaS/Cloud business

• Able to effectively document and communicate program structure and value exchange.

• Experience with road-mapping, establishing best practices, standardized frameworks, and tools, and designing repeatable processes

• Demonstrate collaborative mindset with the ability to work effectively with cross-functional teams and external partners

• Demonstrate excellent communication skills, with the ability to effectively document and communicate program structure and value exchange

• Experience driving change and implementing best practices in program management

• Experience with road-mapping, establishing best practices, standardized frameworks, and tools, and designing repeatable processes

Salary Range or On Target Earnings:

Minimum:

$93,900.00

Maximum:

$217,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

08/13/24

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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