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Technical Project Manager



IT, Operations
San Jose, CA, USA
Posted on Thursday, June 27, 2024

About the Team:

As a member of the Zoom Enterprise Applications team, you will build and support backend integration automation solutions in our Engineering, QA, Dev Ops, and other business areas. If you are excited about building something from scratch, working on the latest technologies and leading Zoom’s continued evolution into an enterprise application organization, then this role is for you!


  • Partner with key stakeholders to build a project plan and identify all the key milestones for project completion.

  • Schedule and designate tasks to specific team members. Work closely with Engineering, QA, Dev Ops, Product Owners.

  • Accountable and responsible for managing the complete lifecycle of IT Business Applications programs/projects from original concept through final implementation.

  • Develop a detailed program/project execution plan and manage all phases of the project including projects financials, progress status tracking and reporting, monitoring scope creep, testing and release to production.

  • Provide overall project management as per the governance model with standup and weekly Core team meetings.

  • Managing issues and risk mitigation plan, change order process, readiness reviews and overall health of the program using best practices and methodologies.

  • Expert in different project methodologies including Waterfall and Agile, leveraging the proper methodology as needed for the project.

  • Facilitates small team organization and ceremonies, such as sprint planning, daily standups, sprint reviews/demos, and retrospectives.

  • Ensures full transparency with velocity, burn down/up reporting, and communicating team progress with value focused metrics.

  • Collaborates with Product Owner in backlog grooming.

  • Apply consistency and best practices through project initiation, planning, and execution phases with a continuous improvement mindset.

  • Participate in Architectural review sessions, drive governance across teams, help evolve processes to be more efficient, and influence decisions and directions on strategies.

  • Use knowledge of systems like Salesforce and Zuora to understand the solution design of the projects.

What We're Looking For:

  • Requires a Bachelor’s degree in Computer Science, Computer Engineering, a related field, or a foreign equivalent. Must have 6 years of experience in job offered or related occupation.

  • Must have 6 years of experience in Project Management; Scrum Master with practice of Scrum; Technical skills for Salesforce and Zoura systems; and Project Solution Design. Must have PMP Certification.

  • Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S.

Company Name: Zoom Video Communications, Inc.


Salary Range or On Target Earnings:





In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Good news – this job posting is more like a marathon, not a sprint, so it could be available for a while! We're on the lookout for awesome folks to join Zoom in various similar roles. No need to rush, just hit us up whenever you're ready to apply. We're always keeping an eye out for amazing talent!