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Lead UX Designers



San Jose, CA, USA
Posted on Thursday, April 18, 2024

Job Description:

Specify and design complete design solutions for onboarding and monetization initiatives using iterative design methods. Plan, prioritize, and create design specifications, prototypes, and assets for all assigned projects. Effectively communicate conceptual ideas, detailed design, and design rationale both verbally and visually to stakeholders. Work closely with product managers to define problem areas and solutions and development teams to ensure that design specifications are accurately implemented. Drive decisions, reviews, approvals related to assigned projects. Track issues and help estimate resource needs and schedules. Use data, A/B testing, and usability testing to validate direction. Understand business priorities and contribute creative solutions to test and optimize Key Performance Indicators. Understand and work within existing visual guidelines to create compelling, elegant and brand-centric design solutions and end-to-end user experience flows and interactions. Be well versed in Zoom products and user journey. Mentor earlier career designers on the team.

Minimum Education & Experience Requirements:

Requires a Bachelor's degree in Visual Design, Experience Design, Human-Computer Interaction, Human-Centered Design, Information Design, Animation and Visual Effects, a related field, or a foreign equivalent. Must have 8 years of experience in the job offered or related occupation. Must have 8 years of experience in leading design projects; providing peer design feedback; working with industry standard design tools (Sketch, Figma, Invision, Adobe, etc); strategic design; presenting design to leadership / stakeholders; designing in eCommerce or Saas; designing for Responsive web, and/or iOS/Android; employing Accessible Design Concepts; designing and/or maintaining a design system; Data-driven design; A/B testing; and User Research. Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S.

Company Name: Zoom Video Communications, Inc.


Salary Range or On Target Earnings:





In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Good news – this job posting is more like a marathon, not a sprint, so it could be available for a while! We're on the lookout for awesome folks to join Zoom in various similar roles. No need to rush, just hit us up whenever you're ready to apply. We're always keeping an eye out for amazing talent!