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ERG Program Manager



This job is no longer accepting applications

See open jobs at Zoom.
Multiple locations
Posted on Saturday, February 10, 2024

What you can expect​

  • You will guide an enterprise approach for retaining, and developing a diverse talent pipeline while promoting a culture of belonging.

  • About the Team

  • We support Zoom’s overall business strategy by supporting the needs of our most important resource, our people. We help teams identify, hire, onboard, develop, reward, and continually improve the employee experience for all Zoomies.


  • Identifying, evaluating, and managing relationships with DEI vendors and consultants.

  • Developing and implementing strategic programs that enhance diversity and inclusion across the organization.

  • Collaborating with HR, leadership, and other stakeholders to integrate DEI initiatives into broader organizational strategies.

  • Establishing and tracking key performance indicators (KPIs) to measure the success and impact of ERG and DEI programs.

  • Preparing regular reports and updates for leadership on the progress of diversity initiatives.

  • Acting as consultant to the business for internal and external DEI messaging (eg Internal Communications, Marketing, People & Culture, etc.)

What we’re looking for

  • Have knowledge that is focused on company engagement and culture initiatives

  • Have excellent communication skills and and commitment to maintaining high quality deliverables under time constraints

  • Experience building business cases and presenting to various stakeholders, including senior leadership

  • Be detail oriented, organized, ethical, responsible, and self-motivated

  • Have an analytical mind, great attention to detail and a passion for problem solving

Salary Range or On Target Earnings:





At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:


In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.


This job is no longer accepting applications

See open jobs at Zoom.