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Lead Product Architect



IT, Product
Remote · Sterling, VA, USA
Posted on Thursday, January 4, 2024

About you:

  • Deep sense of ownership

  • Result oriented

  • Data driven

  • Getting it right through continuous validation

  • Customer obsession

  • Platform thinking to create solutions that scale for multiple use cases

  • Self driven

Your Role:

  • Own and drive the product architecture that delivers on scale, high availability, real-time performance, regional compliance, velocity of deployment for Zoom Phone and Zoom Contact Center.

  • Drive product components that seamlessly expands Zoom platform into customer premises for customers and partners who need a degree of local control for compliance and high availability.

  • You will be the subject matter expert and thought leader on modern customer network & infrastructure practices and needs, and lead the evolution of Zoom platform architecture as a competitive advantage.

Basic Qualification:

  • 12+ Years building scalable services for large scale SaaS companies.

  • Strong expertise in building infrastructure that manages real-time media traffic.

  • Experience with complex corporate IT infrastructure, network and security products and solutions.

  • Ability to break down complexity into detailed requirements and flows, with balanced approach towards building the long term foundation with a series of near-term benefits.

  • Collaboration & cross functional leadership skills in bringing together a diverse team in delivering industry leading platform architecture solution.

  • Ability to work with technology vendors and partners, in bringing advanced technologies in a shorter time to market.

  • Bachelor's Degree (or equivalent experience).

Salary Range or On Target Earnings:





At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:


In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.