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Machine Learning Engineer



Software Engineering
Posted on Sunday, November 19, 2023

Zoom is an award-winning workplace. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and customers.

Please Note: This position will be based in Singapore in a hybrid working environment.

What You’ll Be Doing:

The role will entail working alongside a friendly team of experienced researchers to develop machine translation and multilingual AI models and deploy them to our online video conference products.

After a massively successful 2020, it is an exciting phase for us at Zoom and we are now looking to strengthen our R&D team in Singapore.

  • Build and deploy state-of-the-art ML models for machine and speech translation use cases

  • Build large-scale training and inference pipelines

  • Build and scale real-time translation services that enable Zoom’s products

  • Take ML and translation models from research to production

  • Build metrics, and dashboards to measure both ML and system performance

  • Work closely with the Research teams to build the required tools and services to make them productive

  • Work closely with the product and operations teams to integrate translation services seamlessly into the products

  • Work closely with various groups on data acquisition, cleanup, and related tooling

Why you should consider this role:

  • You will be a pillar member of an R&D team having the opportunity to transform ideas into products.

  • An opportunity to solve some cutting-edge AI and machine translation problems and deploy models that constantly advance the state of the art.

  • Flexibility to contribute to the vision and direction of our products and services.

  • An opportunity to create an impact in society, where billions of users will be using the final products for which the models were deployed and recommended by you

  • Enjoy a great culture of inclusivity and collaboration.

Basic Qualifications:

  • 5+ years of experience with a Master's or Ph.D. degree in Computer Science, Artificial Intelligence, Machine Learning, or related fields.

  • Strong experience in transformers, and sequence-to-sequence models.

  • Extensive experience with ML frameworks (TensorFlow, PyTorch) and strong programming skills (Python, C/C++) with proven experience in delivering advanced algorithmic solutions.

  • Track record of driving ML research projects from start to finish. Including conception, problem definition, iteration, publication, and productization.

  • Solid software development experience.

Bonus Qualifications

  • Familiarity with large-scale data processing and distributed systems.

  • A passion for making ML methods robust.

  • Solid Machine Learning background and familiar with modern speech and machine learning techniques.

  • Strong verbal and written communication skills.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.