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Account Executive, Enterprise - Commercial (Melbourne or Sydney based)

Zoom

Zoom

Sales & Business Development
Multiple locations
Posted on Sunday, November 19, 2023

**To be based in Melbourne**

We are looking for a Commercial BDM/Account Executive to join our team. If you possess the drive, competitiveness, and a history of success in Sales, we want to hear from you. This role is an exciting opportunity to work with mid-market & Enterprise level clients (with a workforce of 500 or more) on tailoring Zoom services to meet their video, phone, and online meeting needs.

Working in a defined territory, you will proactively engage with targeted companies, as well as follow up and close on various lead sources. You will be selling communication & collaboration products across our AI powered platform - including video meetings, phone, chat, whiteboard, customer experience, employee experience and more.

Responsibilities:

  • Meet or exceed sales and product objectives, setting new records of achievement.

  • Skillfully assess leads and discern prospect requirements, collaborating with technical resources as necessary.

  • Craft compelling client demonstrations, presentations, quotes, and Quarterly Business Reviews (QBRs).

  • Initiate high-level conversations with C-Level and VP-Level Executives to address their unique business needs.

  • Apply solution-selling techniques to guide the sales process to a successful close.

  • Navigate complex sales situations and campaign strategies with expertise.

  • Capitalize on opportunities for upselling and harnessing the potential of new customer relationships.

  • Leverage Salesforce CRM to maintain precise sales activity tracking and status updates.

  • Strategically collaborate with management to deliver forecasts, identify trending opportunities and challenges, and provide recommended solutions.

  • Predict sales activity and revenue achievements while ensuring customer satisfaction.

  • Resolve client concerns promptly and comprehensively, escalating issues to management as needed.

  • Stay informed about product offerings, competition, and industry trends that could impact client business activities.

  • Possessing strong Partner/Channel experience is an asset.

Basic Skill Requirements:

  • Minimum of 5 years of direct sales experience in a SaaS/Cloud environment

  • Experience of selling to the ANZ market, ideally at mid-market level or higher

  • Demonstrated ability to initiate new accounts and expertly manage complex sales situations and large-scale projects.

  • Referenceable acquisition experience, with the ability to identify prospects using tools like Navigator, ZoomInfo, ASX, etc

  • Exceptional presentation skills with the ability to craft relevant and strategic messaging

  • Proficiency in social media platforms like LinkedIn

  • Strong collaboration and relationship-building skills

  • Proficiency in business forecasting, pipeline development, and management

  • A track record of closed sales, client satisfaction, and effective teamwork

  • Strong verbal skills with a consultative professional business acumen

  • Detail-oriented, organized, ethical, responsible, and self-motivated.

  • Strong internet research skills and excellent PC literacy in Excel, Outlook, Word, and PowerPoint.

Preferred Skill Requirements:

  • Experience of selling Contact Centre, Telephony and related services would be advantageous however not necessary

  • Salesforce CRM experience preferred

  • BA/ BS or equivalent experience

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

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