Maven Portfolio Company Careers

Work with Bold Founders with a Vision Worth Fighting For

Partner Support Engineer - Developer Advocacy Team - EMEA



Software Engineering, Customer Service
Multiple locations
Posted on Thursday, September 14, 2023

Are you an engineer with a technical background who likes to talk and work with people to solve problems? Can you easily explain technical ideas and/or problems to non-technical people? Do you enjoy being able to provide direct input to product direction and driving for positive change to make a product the best it can be? Well then, you may be a great fit for our newest role on the Zoom Developer Advocacy Team!

Zoom is looking for a Partner Engineer to work with Zoom’s partners. In this role, you will work directly with Zoom partners in pre and post-sales to help our partners to get onboarded to our platform and be successful! Most importantly, you will advocate for our partners internally and work with engineering to ensure their use cases are made possible within the Zoom ecosystem.

At Zoom, we believe in delivering happiness to everyone we interact with. We love to be humble and thoughtful and grow ourselves a little bit each day. If you think you might enjoy delivering happiness and creating a place for developers and partners to thrive and grow, keep reading!

What you will do

  • Work directly with Zoom’s partners to provide support and a growing ecosystem that listens to their needs

  • Support our partners by creating code examples, documentation, and other tools necessary to support our partners at scale

  • Be an expert on Zoom’s platform and its best practices

  • Collaborate with cross-functional teams within Zoom to improve our product, partner ecosystem, and core functionality to make sure our partners can be successful

What you should have

  • Bachelor’s degree in Computer Science or equivalent practical experience

  • 5+ years of overall engineering/tech experience

  • 3+ years of developer advocacy, partner/sales engineering, software engineering, product management, or related experience.

  • Be adept in at least one programming language

  • Deep understanding of SDKs and how to develop with them

  • Multi Language experience in iOS, Android, and Web development

  • The ability to explain complex details to most people

  • Good grasp of how APIs are designed and implemented

  • Be able to listen and understand people’s needs

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Explore Zoom: