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Senior Sales Manager - Massmarket / Workvivo



Sales & Business Development
United States · Remote
Posted on Friday, September 1, 2023

Senior Sales Manager - Massmarket Sales Leader

We are looking to add an Massmarket Sales Leader to our Workvivo Employee Experience team. As the Massmarket leader, you are responsible for hiring, enabling, and managing a team of EX Sellers within the Majors, Commercial, and Mid-Market segments. You will define strategy and overall business planning for accounts that fall within the segments. You will provide feedback, coaching and training, ensuring team quota attainment, driving activity levels, and implementing process efficiency changes to drive maximum productivity. You are responsible for both net-new customer acquisition efforts as well as cross-sell efforts into existing Zoom relationships.

You Will:

  • Shape and execute the growth strategy to accelerate Workvivo's revenue in market

  • Onboard and manage a team of EX Sellers to effectively qualify leads and identify prospect needs, engaging technical resources as required

  • Conduct high-level conversations with C-Level and VP -Level Executives to address business needs

  • Utilize solution-selling techniques to effectively guide sales process to close

  • Develop and maintain business within existing Zoom accounts, manage complex sales situations and sales campaigns

  • Upsell and leverage business from new and established customer relationships

  • Utilize CRM solution to provide timely and accurate sales activity tracking and status updates

  • Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

  • Forecast sales activity and revenue achievement while creating satisfied customers

  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate

  • Keep informed of product line, competition and industry trends that may impact client business activities

You Are:

  • Proven leadership experience managing a high performing team rapidly growing industry segment (ideally) in Employee Experience, Unified Communications or Employee centric technology SaaS technology sales

  • Experience of leading/selling business transformative solutions in the areas of Digital Workplace Transformation.

  • Inspiring leadership persona, focussing teams on a philosophy of sales development & execution through a business outcome & client satisfaction approach.

  • Demonstrable experience as a consistently high performing Sales Executive in a Technology company.

  • Expertise in business forecasting, pipeline development and people management skills are required.

  • Thorough and demonstrable knowledge and execution of sales methodology

  • The ability to manage complex sales situations and large projects.

  • Demonstrable excellence in communication & presentations skills with ability to build relevant & strategic messaging.

  • Collaboration and relationship skills

  • Detail oriented, organised, ethical, responsible, self-motivated.

  • CRM excellence, Salesforce experience preferred.

Salary Range or On Target Earnings:





In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Explore Zoom:

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.