The Global Lead, Events will be responsible for developing and executing a comprehensive events strategy on a global scale for Zoom. This role requires a creative and strategic thinker with a proven track record in planning, managing, and overseeing a wide range of events, including conferences, trade shows, product launches, workshops, and more. The Global Lead, Events will collaborate closely with cross-functional teams to ensure that events align with the company's brand, objectives, and values, while delivering exceptional experiences for attendees.

About The Role

Strategy and Planning:

• Develop a holistic global events strategy that supports the company's overall goals and brand identity.
• Collaborate with senior leadership to define event objectives, target audiences, and desired outcomes.
• Conduct thorough market research and stay updated on industry trends to ensure event strategies remain competitive and innovative.
• Create an annual events calendar, considering factors such as event size, location, timing, and budget.

Event Management:

• Plan, execute, and oversee a diverse range of events, from concept to post-event evaluation.
• Manage all aspects of event logistics, including budgeting, vendor selection, venue sourcing, travel arrangements, and equipment rental.
• Coordinate with internal teams and external partners to ensure seamless event execution, including marketing, design, sales, and technical teams.
• Monitor event timelines and milestones, ensuring all tasks are completed on schedule.

Stakeholder Collaboration:

• Collaborate with marketing teams to develop event-specific promotional materials, ensuring consistent messaging and branding.
• Work closely with sales teams to align event goals with lead generation and business development targets.
• Build relationships with key industry partners, sponsors, and vendors to enhance event quality and offerings.

Attendee Experience:

• Design event experiences that engage, educate, and entertain attendees while reflecting the company's values.
• Implement feedback mechanisms to continuously improve the attendee experience and incorporate insights into future events.
• Address any issues or concerns that arise during events, ensuring quick and effective resolutions.

Metrics and Analysis:

• Establish KPIs and metrics to measure the success of events, such as attendance rates, engagement levels, and ROI.
• Analyze post-event data and feedback to generate comprehensive reports, identifying areas of improvement and success.
• Use data-driven insights to refine future event strategies and tactics.

About You

Basic

• An understanding of the competitive landscape, best practices, platforms and tools.
• Expertise in bringing cross-functional team members together; helping other teams bring results through close collaboration.
• People-first leader who can recruit and develop excellent events talent for succession planning.
• Assess potential risks associated with the event and develop contingency plans to address emergencies or unexpected situations.
• Oversee various aspects, such as registration, guest services, audiovisual setups, entertainment, and more. They ensure that everything goes according to plan and handle any unforeseen issues that may arise.
• Play a critical role in promoting the event to attract attendees. This can involve creating marketing materials, utilizing social media, and collaborating with the marketing team to reach the target audience.

Required

• 15+ years of experience in event management, preferably in a global context.
• Bachelor's degree in Marketing, Communications, Business, or a related field (Master's preferred).
• 5+ years managing teams.
• Strong understanding of event industry trends, technologies, and best practices.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Exceptional interpersonal and communication skills, both written and verbal.
• Proficiency in budget management, negotiation, and vendor relations.
• Creative thinker with the ability to devise unique event concepts and experiences.
• Proficient in using event management software and tools.
• Ability to travel as required.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Explore Zoom:

• Hear from our leadership team

• Browse Awards and Employee Reviews on Comparably

• Visit our Blog

• Zoom with us!

• Find us on social at the links below and on Instagram

• View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.