Senior Technical Product Manager
Hello Heart
About Hello Heart:
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.
About the role :
We are seeking a Senior Technical Product Manager to join our product team. In this role, you will work closely with engineers and key stakeholders across Go-to-Market, Client Success leadership, and Finance to ensure that our platforms not only meet the diverse needs of the business but also achieve the highest levels of quality and performance.
Responsibilities:
- Collaborate closely with multiple stakeholders (e.g. Finance, Legal, Client Success) to understand their workflows, pain points, and needs.
- Translate stakeholder requirements into detailed Product Requirement Documents (PRDs).
- Evaluate the effort and impact of new functionalities, considering architecture, integration, and client experience implications.
- Partner with R&D teams to execute projects, resolve technical challenges, and develop scalable infrastructure.
- Lead prioritization efforts, make informed decisions and effectively communicate timelines and reasoning to stakeholders.
- Identify potential risks in the product and processes and proactively work to mitigate them, ensuring smooth product delivery and quality for our clients and partners.
- Create and maintain comprehensive technical documentation, including API specifications and user guides.
Qualifications:
- 5+ years of experience in product management, software development, project/program management, or a related technical role in B2B/B2B2C companies.
- Bachelor’s degree in Computer Science, Industrial Eng, or a related field.
- Strong understanding of product development processes and methodologies and experience working in fast-paced, dynamic environments.
- Strong understanding of software development processes, systems architecture, and technical concepts. Ability to work closely with engineering teams and understand technical trade-offs
- Excellent written and verbal communication skills, with the ability to work effectively across cross-functional teams. Experience collaborating with senior leadership.
- Analytical mindset with a proven ability to use data to inform decisions with the ability to prioritize and solve complex business and technical challenges.
- Familiarity with integration, privacy, and billing processes, including compliance and scalability considerations.
- Fluent/Native-level English, with exceptional verbal and written communication skills
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.